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Section 2: Submission and assessment of claims









                        2.6 CLAIMS ASSESSMENT                             reject claims. However, in certain situations,
                        AND PAYMENT                                       for example if a claim gives rise to questions
                                                                          of principle, the Director must refer the claim
                                                                          to the Executive Committee for decision (see
                        2.6.1      The 1992 Fund, normally in co-operation
                             with the shipowner’s insurer, usually        paragraph 1.5.1). The Executive Committee
                             appoints experts to monitor clean-up         normally meets two or three times a year.
                             operations, to investigate the technical
                             merits of claims and to make independent   2.7 HOW LONG DOES IT
                             assessments of the losses.              TAKE TO ASSESS AND
                        2.6.2      The 1992 Fund and the P&I Clubs have   PAY CLAIMS?
                             developed a worldwide network of experts
                             with expertise in the various sectors likely   2.7.1      The 1992 Fund and the P&I Clubs try to
                             to be affected by oil pollution. It also     reach agreement with claimants and pay
                             draws on the advice of the International     compensation as promptly as possible.
                             Tanker Owners Pollution Federation Ltd       They may make provisional payments
                             (ITOPF), a non-profit making organisation    before a final agreement can be reached if   21
                             funded primarily by shipowners through       a claimant would otherwise suffer undue
                             their insurers. ITOPF’s technical staff has   financial hardship. However, provisional
                             acquired considerable experience in spill    payments are subject to special conditions
                             response and are very familiar with the      and limits, particularly if the total amount
                             Fund’s criteria for accepting claims. During   of claims exceeds the total amount of
                             the clean-up phase of an incident members    compensation available under the two
                             of ITOPF’s technical staff usually attend on   1992 Conventions.
                             site where they are able to offer technical   2.7.2      The speed with which claims are agreed
                             advice on the most appropriate response      and paid depends largely on how long it
                             measures consistent with the Fund’s          takes for claimants to provide the required
                             admissibility criteria.
                                                                          information. Claimants are therefore advised
                                                                          to follow this Manual as closely as possible
                        2.6.3      Although the 1992 Fund and the P&I Clubs   and to co-operate fully with the Fund’s
                             rely on experts to assist in the assessment of   experts and provide all information relevant
                             claims, the decision as to whether to approve   to the assessment of the claims.
                             or reject a particular claim rests entirely with
                             the Club concerned and the Fund.        2.7.3      The working languages of the 1992 Fund are
                                                                          English, French and Spanish. Claims will be
                        2.6.4     Once the Fund and the P&I Club have made   handled more quickly if claims, or at least
                             their decision regarding a claim, the claimant
                             is contacted, usually in writing, to explain   claim summaries, are submitted in one of
                                                                          these languages.
                             the basis of the assessment. If the claimant
                             decides to accept an offer of compensation,   Target time frame for assessing claims
                             he or she will be asked to sign a receipt   2.7.4      Within one month of receipt of a completed
                             upon payment of the amount due. In the       claim form and registration of a claim, the
                             event that the claimant does not agree with   Secretariat will aim to provide claimants
                             the assessment of the claim, he or she may   with an acknowledgement of receipt of
                             provide additional information and request    the claim together with an explanation of
                             a further evaluation.
                                                                          the assessment procedure which will be
                        2.6.5      The 1992 Fund’s Director is normally given   followed thereafter. Additionally within six
                             extensive authority to approve and pay or    months of registration of the claim, the ›
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