Page 92 - claims information pack ebook_e

Guidelines for presenting claims in the tourism sector

Confirmation of your right to claim on behalf of the number of visitors using those
of the business services.
7.2.3 Original trading licences, where applicable, Details of your claim period
trading accounts showing owners or 7.2.6 The claim period should start when the
directors names, leases or tenancy impact of the spill first affected your
agreements or other official documentation business. This may be the time when
from government agencies or tax authorities the incident occurred, if your business is
can all be used to confirm ownership and located very close to the area affected, or
the right to claim for compensation on when the impact of the spill first became
behalf of the business. evident if your business is located some
Details of your business distance away from the incident and later
7.2.4 Please describe your business. You should became affected as the oil moved to your
include its capacity including the number area. Or, if your business was closed for 15
of rooms or self-catering units; number of non-spill reasons at the time of the spill,
restaurant seats; equipment for hire; size of for instance if yours is a seasonal business
retail or usage area of facility where relevant, which was closed out of season at the time
for example the number of charged-for of the spill, the claim period should start
parking spaces. Details of room tariffs, from the date when your business started
menus, equipment hire charges and daily trading again. Please ensure you include
charges should also be provided. Please the dates of your normal trading season
also supply details of any changes to when submitting your claim.
your business’s capacity in recent years, 7.2.7 Please note that the first impact of a spill
including extensions or closures describing may be an increase in revenues due to
how and when the capacity of your business media activity, visits by curious sightseers,
changed as a result. Include details of any catering and accommodation requirements
significant changes to the business during for clean-up workers, including volunteers
the past three years including changes, for and clean up contractors and for the media.
example, in restaurant service style, opening In this case the increase in revenue marks
hours and other factors that may have the start of the impact for your business.
caused revenue to increase or decline. The closing date of the period of your
Description of how the pollution has affected claim is when the impact of the spill is no
your business longer affecting your business. This may
be when revenues have returned to past
7.2.5 This may include a brief description of the
physical location of the business and its trading levels, when any additional costs
proximity to the areas affected by the spill. being claimed no longer apply or when the
tourist/leisure visitor season ends.
The extent of the contamination to your
property by the oil should be described Calculation of economic loss
clearly. You should also describe the 7.2.8 The compensation process is intended to
reasons why tourists/leisure visitors use return your business to the position it would
your business and the impact the spill has have been in had the incident not occurred.
had on these visitors. If you offer any special Submitting a claim for economic loss
service to visitors such as boat or fishing indicates that you consider that you have
trips please list them and provide details either lost profit (economic loss) ›